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Sunhaven Care
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Feedback & Complaints

We welcome your feedback to help us improve our services.

Submit Feedback or a Complaint

You can submit this form anonymously if you prefer.

Our Process

We take all feedback and complaints seriously. Once submitted, your message will be routed directly to our Quality and Safeguards team. We aim to acknowledge all complaints within 24 hours and resolve them as quickly and transparently as possible.

NDIS Quality and Safeguards Commission

If you feel your complaint has not been resolved satisfactorily, or if you prefer to speak to an external body, you can contact the NDIS Quality and Safeguards Commission directly.

1800 035 544
Visit NDIS Commission Website
Call 1800 SUN HAVEN